Training for operations staff

These modules are for the people who run an airline’s day: duty managers, operations controllers and dispatchers. Each takes one subject and sets out what you need to know to do the job, in the order you’ll meet it on shift. They’re about the work, whatever system you do it on.

1. Module 1Aircraft position reporting

   How you know where your aircraft are, by radar and by the aircraft’s own datalink, what each can and can’t tell you, and what to do when a report is overdue.

2. Module 2Reading the SIGWX chart

   The significant weather chart, symbol by symbol: cumulonimbus, jet streams, fronts, tropical cyclones and the weather at airports.

Using these modules

Read a module through once, then keep it to hand on shift. Nothing here replaces your own company’s operations manual or the instructions of your authority: where they differ, follow them.